An overdraft occurs when the available balance in your Invoice2go Money bank account becomes negative. Although we don’t offer overdrafts as a feature, accounts may still become overdrafted for other reasons.
How can my Invoice2go Money bank account become overdrafted?
Typically an overdraft can occur if you receive an ACH return for a previous payment and don’t have enough funds in your available balance to cover the returned amount. As per your business deposit account agreement, you must resolve this immediately by contacting our dedicated payments support team at money@invoice2go.com.
What happens when my account goes into overdraft?
We will automatically notify you when your account goes into overdraft and provide you with instructions on how to resolve this. You may also be contacted by one of our team members who will be reaching out to assist you in resolving the overdraft.
Please note that if you don’t resolve the overdraft in a timely manner, Invoice2go reserves the right to suspend or terminate our services to you.