Janet
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Recent activity by Janet-
Invoice2go Money Banking Debit Card FAQs: Authorizations and Purchases
Authorizations (Purchases) What is an authorization? When you pay for something, the merchant needs to confirm your account is active and has enough money in it to cover the purchase. To do this, t...
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Attach Photos to an Invoice, Estimate or Expense
Invoice2go allows you to attach photos and images to your invoices to help you show your customers the work you have performed. iOS Open the invoice From the creation screen, tap Add photos Tap O...
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How does my customer pay me through Stripe ACH Bank Transfer?
Paying an Invoice through a Stripe ACH Bank Transfer is easy and done similarly to how the credit card and PayPal method works. In order to pay you by transferring funds from their bank to yours, y...
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Why was my debit transaction declined?
A transaction will be declined when you don’t have enough money in your Invoice2go Money bank account to cover a purchase or payment.
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What happens when I move from Stripe to Invoice2go Card Payments?
After setting up Invoice2go Card Payments, unpaid invoices set up with Stripe will automatically switch to Invoice2go Card Payments. Any Stripe payments that haven’t cleared by the time you move to...
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Add Expenses to an Invoice
Adding expenses to your invoices allows you to outline the cost associated with completing a customer’s job or order. Tracking expenses is critical around tax season because they help to identify t...
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Accept Tips
Tips give your customers the option to leave a suggested or custom tip amount. You can enable tips on your account using the steps below. iOS and Android Tap the Profile icon in the top right cor...
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ACH Bank Transfer through Stripe FAQs
What banks do you accept? Plaid supports over 3,000 banks. To see if Plaid supports your bank, you can search your bank on the screen “Select your bank” when linking your bank account. What is the...
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What should I do if my account goes into overdraft?
There are a number of ways you can resolve your overdraft status. Get in touch with your customer immediately to understand why their ACH payment was returned and arrange for a new payment to be ...
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Switching from Stripe to Invoice2go Card Payments
We’re excited to announce that Invoice2go Card Payments is now available to all Invoice2go customers in the US. This new payment service, built and supported by the Invoice2go team, makes it easy t...