Janet
- Total activity 455
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 226
Articles
Recent activity by Janet-
What are the Stripe ACH Bank Transfer transaction fees?
For each Invoice2go Stripe ACH Bank Transfer, a fee will be deducted from the amount your customer pays you. Transaction fees differ according to the plan you’re currently subscribed to.One of the ...
-
What is an overdraft?
An overdraft occurs when the available balance in your Invoice2go Money bank account becomes negative. Although we don’t offer overdrafts as a feature, accounts may still become overdrafted for oth...
-
I keep getting asked for additional documents or my documents are rejected - Why?
You might be asked to upload your identity documents again if: there was an issue with the image quality the information on the document doesn’t match what you entered in your Invoice2go Card P...
-
Adding a Logged Time Entry to Your Invoice
Adding a time entry to your invoices allows you to record the amount of time spent on particular jobs. iOS and Android Tap Invoices and open the invoice you wish to edit On the invoice creation sc...
-
When will my Stripe ACH Bank Transfer payment be deposited in my bank account?
Since the ACH Bank Transfer is processed through your bank, and the status is updated through Stripe, the payout time is controlled by these two factors. You can expect to receive your funds betwee...
-
What happens if my card is lost, stolen, or damaged?
Contact us immediately if your card is lost, stolen, or damaged using our toll-free number 1-844-909-1623. We’ll send a replacement card to the address provided on your application within 5-7 busi...
-
Instant Payouts FAQ
If you don't have access to Instant Payouts in your account, contact support for more information. Learn more about instant payouts for Invoice2go Money Card Payments. Instant payouts expedites p...
-
How can I disable Stripe ACH Bank Transfer as a payment option?
You can choose to disable ACH Bank Transfer for your entire account, or for individual invoices. For individual documents iOS and Android Open the document you wish to turn ACH bank transfers of...
-
What do I do if I don't recognize a debit card transaction?
We take disputes seriously. Contact support using our toll-free number 1-844-909-1623 to report any unauthorized activity. Unauthorized transactions are FDIC-insured through Blue Ridge Bank when r...
-
How can I display my business name on my customers' transaction statements?
If your business name doesn't display in transaction statement descriptions processed through Invoice2go Money, you can add this information by providing your doing-business-as name (trading name) ...