Janet
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Articles
Recent activity by Janet-
Refund a Customer's Stripe Payment
You can issue card payment refunds at any time. Depending on your customer’s bank, the refund should show up anywhere between 5-10 business days after the refund is issued. When you refund a charge...
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Updating Company Details
Your company details were added to your account when you first signed up for Invoice2go. You can follow the steps in this article to update your company information. Changes to company information ...
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What limits apply to my debit card?
Purchases (online, in-store): Up to $2,500 to $10,000 USD daily ATM deposits: Up to $2000 daily ATM withdrawals: Up to $250 to $2000 daily Can I add any control or spending limits? Not yet ...
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How can my customer pay me using Apple Pay?
In the payment portal, customers can now easily submit payment using Apple Pay. If you have credit and debit card payments enabled on your account, customers who have enabled Apple Pay will see thi...
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Does Invoice2go Money Banking support multiple currencies?
Currently, Invoice2go Money Banking only supports USD.
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Adding notes to a project
Notes are a great way to keep track of progress, decisions, and status reports related to a project. You can add notes to a project with the following steps. iOS and Android Tap More on the navi...
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Adding Payment Instructions to your Invoices
To let your customer know your payment preference, you can use “Payment instructions” at the account or invoice level to enter text on the invoice itself to indicate how your clients should pay you...
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How Does My Customer Pay Me Online?
After you enable the option to accept online payments, each invoice you send will include a “Pay now” option on it which will allow your customer to pay online. Enable online payments - This can...
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Accepting international payments through Stripe
Invoice2go allows you to accept international payments when you have enabled Stripe payments. Accepting International Cards For each card payment you receive, a fee will be deducted from the amoun...
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Why Do My Emails Keep Sending Multiple Times from my iOS Device?
If you are sending invoices to your customers from your iOS device and each email is sending multiple times, this is likely happening because your email account was set up on your iOS device in the...