Tips give your customers the option to leave a suggested or custom tip amount. You can enable tips on your account using the steps below.
iOS and Android
- Tap the Profile icon in the top right corner of the home screen
- Tap Client payment options
-
Toggle on Allow tips
- Please note, the tips feature will only be available if you accept online payments
Web
- Click on your Company name in the top right corner
- Click on Account and settings
- Click on Client payment options
- Toggle on Allow tips
- Click on Save
How does someone tip you?
Simply send your customer an invoice with online payment methods enabled.
When they select ‘Pay now’, they will be taken to the payments portal where they can choose to add a tip before making a payment.
Please note, tips are subject to online processing fees.
Hot tip
Adding a comment like the one below on your invoices could increase your chance of receiving a tip.
“Tips are welcome. You can easily add one when paying by card.”
Exceptions
Customers will not have the option to leave a tip for the following types of invoices:
- invoices that include a deposit request
- invoices paid through Invoice2go Money Banking
- invoices sent by customers that have enabled the option to pass on card payment fees