Do you have some feedback for the Invoice2go product or one of the features we offer? Then we want to hear from you! While we acknowledge we will not be able to build out each request we receive, we believe every customer’s voice is important and deserves to be heard.
We strive to always be transparent about how we handle your suggestions, how we make decisions about what features to work on, and which ones we don’t.
How to submit feedback to the Invoice2go product team
We openly invite everyone to share their ideas and suggestions -- regardless of whether they might be a long-time user of Invoice2go or may have just joined us. To share your request directly with our team, please use our new Feedback Portal, which is the quickest and most sure-fire way to make sure your voice is heard!
Additionally, you can always share your ideas with our support team directly by reaching out to support@invoice2go.com. On social media, message our Facebook page, or Tweet us @Invoice2go.
We absolutely love any type of feedback about how we can improve the Invoice2go experience. It helps us better understand exactly what you need to make your day-to-day as efficient as possible. So don’t hold back; we’re all ears!
How different suggestions & ideas are prioritized
Popularity and sheer volume of suggestions, while important, is not the only factor that influences what does and what does not fit onto our roadmap.
We recognize that great ideas come from a whole range of places, and for each one we receive, we ask ourselves a series of questions, including but not limited to: Will it benefit all Invoice2go customers? Does it align with our long-term vision? Can it be executed properly with our current resources? Will it help draw new customers to Invoice2go?