Add or remove a trusted device

When logging in to Invoice2go, you can add the device you are using as a trusted device for future logins. This means you won't need to validate the device using two-factor authentication (2FA) for a certain time frame. Trusted devices are set at the user level; you can only remove your own trusted devices.

This article details how to add and remove a trusted device from the Invoice2go app or a web browser. Web devices can be trusted for up to 60 days and mobile devices can be trusted for up to 365 days. After that timeframe, you would need to re-authenticate your device and add it as trusted again.

Add Trusted Device

iOS & Android

1. Log in to the Invoice2go app
2. Tap the Remember this device toggle button
3. Enter the verification code you received
4. Tap the Confirm button

Web

1. Log in to your Invoice2go account
2. Click the Remember this device checkbox
3. Enter the verification code you received
4. Click the Confirm button

Note: Trusted devices only work in an incognito window for as long as the session is active. If you trust a device in a normal browser window and try to log in from an incognito window, you must use 2FA in order to log in.

Remove Trusted Device

iOS & Android

1. Tap the profile icon in the top right corner of the home screen
2. In the Security section, tap the Remove all button next to Trusted devices
3. To confirm, tap the Remove all button again

Web

1. Click your Company name in the upper right corner
2. Click the Account & settings link
3. In the Account section, click the Security link
4. In the Trusted devices section, click the Remove all button
5. To confirm, click the Remove all button again

Notes:

• You can only remove your own trusted devices.
• You cannot remove individual trusted devices. If you follow the steps to remove trusted devices, every device you've marked as trusted will be removed and must be re-added.