If your business name doesn't display in transaction statement descriptions processed through Invoice2go Money, you can add this information by providing your doing-business-as name (trading name) in the account settings.
Once your company information has been updated, it displays in statement descriptions following the acronym I2G (short for Invoice2go). For example, if your doing-business-as name is listed as "Pat's General Store" in Invoice2go, statement descriptions display as "I2G Pat's General Store." Because Invoice2go is processing the card payment, I2G cannot be removed from the statement description for compliance reasons.
View the steps below to update your doing-business-as name in Invoice2go.
iOS and Android
- Tap the Profile icon in the top right corner of the screen
- Tap the Company info link
- Tap the Doing Business as field and enter your trading name
- To save your changes, tap the Back icon.
Web
- Click the Company name in the top right corner of the page
- Click the Account & settings link
- In the Company section, click the Company info link
- Enter your trading name in the Doing business as field
- Tap the Save button
Impacts to Invoices & Emails
Changes to your doing-business-as name impact invoices and emails. If you provide a doing-business-as name for the first time:
- The name displays on new invoices and estimates unless you choose to hide it. If you want to hide it, read the Create a Company Logo article.
- The name replaces your email address as the sender (from) name when emailing estimates and invoices. The subject line also shows your business name instead of your email address.
If you edit an existing doing-business-as name:
- The updated name displays on new invoices and estimates, unless you’ve already selected to hide it in your invoice template.
- When emailing invoices and estimates, the sender (from) name and subject line of your emails will update to display the new name.